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The Ritz-Carlton, Astana

5-star Hotel with Indoor pool

5 stars

16 Dostyk Street, Astana 010016

+7 717 273 4000
9.4
Wonderful

based on 344 reviews

€192
Rate

per night

Room Type
Provider
Nightly total
Deluxe room
€192
King room
€11,948
Voted the Winner of Europe's Best Travel App 2023

About The Ritz-Carlton, Astana, Astana

Cleanliness
9.6
Comfort
9.6
Location
9.6
Services
9.4
Staff
9.4
Value for money
8.9
The Ritz Carlton sets the standard in elegance for business and leisure travelers worldwide. We have been perfecting the art of hospitality and have developed an approach to luxury that has never been duplicated.

The Ritz-Carlton, Astana photos


Property safety measures

Heightened sanitation

Daily cleaning, increased availability of sanitation products.

Social distancing measures

Lobbies with safe social distancing.

Streamlined check-in and check-out.

Minimal contact with hotel personnel and other guests.


Rooms

Fri 22/11
Sat 23/11
Deluxe room
Deluxe room
No inclusions
2 queen beds
€192
per night
Deluxe room
No inclusions
2 queen beds
€198
per night
Deluxe room
No inclusions
2 queen beds
€209
per night
Deluxe room
No inclusions
1 king bed
€228
per night
King room
King room
No inclusions
1 king bed
€11,948
per night
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*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night including VAT, excluding local taxes and fees.

Hotel Amenities & Facilities

  • Indoor pool
  • Spa and wellness centre
  • Fitness centre
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Tea/coffee maker
  • Coffee machine
  • Free parking

General

  • Executive lounge access
  • Family rooms
  • Hardwood or parquet floors
  • Interconnected room(s) available
  • Landmark view
  • Storage available
  • Quiet street view
  • Seating area
  • Slippers
  • Sofa
  • Soundproof rooms
  • Soundproofing
  • Telephone
  • Carpeted
  • Tile/marble floor
  • City view

Basics

  • Wi-Fi available in all areas
  • Internet
  • Fan
  • Fire extinguisher
  • Free toiletries
  • Smoke alarms
  • Heating
  • Air-conditioned
  • Free Wi-Fi
  • Linens
  • Towels
  • Shampoo
  • Adapter
  • Body soap
  • Dustbins
  • Conditioner

Services and conveniences

  • ATM on-site
  • Business centre
  • Car hire
  • Wake-up service
  • Concierge service
  • Currency exchange on-site
  • Meeting/Banquet facilities
  • Room service
  • Tour desk
  • Key card access
  • Express check-out
  • Private check-in/check-out
  • 24-hour front desk
  • Safety deposit box
  • Bottle of water

Accessibility and suitability

  • Entire unit wheelchair accessible
  • Hypoallergenic
  • No smoking
  • Non-feather pillow
  • Designated smoking area
  • Pets allowed on request. Charges may apply.
  • Disabled access
  • Roll-in shower
  • Lift
  • Shower chair
  • Accessible by lift
  • Adapted bath
  • Toilet with grab rails
  • Upper floors accessible by lift

Bathroom

  • Hairdryer
  • Bathrobe
  • Private bathroom
  • Shower
  • Shower cap
  • Additional bathroom
  • Additional toilet
  • Bathtub
  • Bidet
  • Toilet
  • Toilet paper
  • Toothbrush
  • Walk-in shower

Kitchen

  • Wine glasses
  • Electric kettle
  • Kitchenware
  • Kitchen
  • Kitchenette
  • Microwave
  • Tea/coffee maker
  • Refrigerator
  • Coffee machine
  • Dining area

Pool and spa

  • Heated pool
  • Spa
  • Hot tub
  • Indoor pool
  • Pool towels
  • Spa and wellness centre
  • Massage
  • Sauna

Dining

  • Grocery deliveries
  • Special diet menus (on request)
  • Restaurant
  • Bar/Lounge
  • Minibar
  • Breakfast in the room
  • Dining table

Laundry

  • Laundry facilities
  • Ironing service
  • Laundry service
  • Trouser press
  • Iron and ironing board
  • Tumble dryer

Media and entertainment

  • Flat-screen TV
  • Cable or satellite TV
  • Pay-per-view channels
  • TV
  • Smartphone dock

Bedroom

  • Feather pillow
  • Socket near the bed
  • Alarm clock
  • Sofa bed
  • Wardrobe or closet

Parking and transportation

  • Free parking
  • Private parking
  • EV charging station
  • Airport shuttle

Family friendly

  • Cribs available
  • Books, DVDs, music for children
  • Kids meals
  • Children's high chair

Workspace

  • Fax/photocopying
  • Laptop safe
  • Desk

Things to do

  • Board games/puzzles
  • Cooking classes
  • Beauty salon

Outdoor

  • Garden
  • Terrace/Patio

Health and safety

  • Daily housekeeping
  • Safe

Fitness

  • Fitness centre

Reviews

9.4
WonderfulBased on 344 verified guest reviews

Pros +
  • Staff very helpful and friendly (in 7 reviews)
  • We had a wonderful stay at the Ritz-Carlton Astana. (in 2 reviews)
  • Everything was amazing and super luxurious for my wife and I (in 3 reviews)
Cons -
  • Every time I was calling and asking for it. (in 1 review)
  • I filled up the bath and the water was very yellow. (in 1 review)


The Ritz-Carlton, Astana room booking info

Check in/Check out

Check in anytime after 15:00, check out anytime before 12:00

Cancellation/pre-payment

Cancellation/pre-payment policies vary by room type and provider.


Frequently asked questions

  • How far is The Ritz-Carlton, Astana from Astana Nursultan Nazarbayev Intl?

    There are 11.1 km between Astana Nursultan Nazarbayev Intl and The Ritz-Carlton, Astana. The drive to and from the airport should be about 20min, depending on traffic. Take into account high traffic times, especially near more metropolitan areas.

  • What is the best way to get to The Ritz-Carlton, Astana from Astana Nursultan Nazarbayev Intl?

    If you’re looking for a simple travel option from Astana Nursultan Nazarbayev Intl to The Ritz-Carlton, Astana, consider calling a taxi or rideshare service to take you to the hotel as well as around the city during your visit.

  • Is The Ritz-Carlton, Astana pet-friendly?

    Yes, you’re free to bring your dog with you while staying at The Ritz-Carlton, Astana.

  • Are there food options at The Ritz-Carlton, Astana?

    Yes, The Ritz-Carlton, Astana does have a restaurant where you can sit down to eat or order something to take away. There are also many other quality food options in Astana for those looking for something different. If you are staying at The Ritz-Carlton, Astana, you are more than welcome to order food through the hotel’s room service menu.

  • Does The Ritz-Carlton, Astana have a pool?

    Yes. Many momondo users travelling to Astana specifically look for hotels with a pool. The Ritz-Carlton, Astana may have rules and guidelines for using the pool, so be sure to ask the front desk about things like pool hours.

  • What is the phone number for The Ritz-Carlton, Astana?

    For assistance from an employee at The Ritz-Carlton, Astana please call +7 717 273 4000.

  • Does The Ritz-Carlton, Astana have Wi-Fi available?

    Yes, The Ritz-Carlton, Astana has Wi-Fi available to hotel guests.

  • Is there a gym or fitness centre available to guests at The Ritz-Carlton, Astana?

    The Ritz-Carlton, Astana has a fitness centre available for guests who would like to use it throughout their stay.

  • What time is check-out for The Ritz-Carlton, Astana?

    For The Ritz-Carlton, Astana, the required check-out time is 12:00. Check-in may be available from 15:00. Any special requests should be made with the concierge.

  • How much is a room at The Ritz-Carlton, Astana?

    The cheapest deals found start from only €176 per night. The average rate for rooms at The Ritz-Carlton, Astana is currently around €260/night. Enter your dates in the form above to see more.

  • Is there laundry service in The Ritz-Carlton, Astana?

    Laundry services are available at The Ritz-Carlton, Astana. Contact the property reception for additional information. Need to straighten out your clothes? The accommodation features an ironing board and an iron.

  • How many operators does momondo search for hotels in Astana?

  • When did momondo last update prices for hotels in Astana?

    Prices for hotels in Astana are refreshed on a daily basis.


Places of interest near The Ritz-Carlton, Astana

Attractions in Astana, Kazakhstan curated by momondo

The Ritz-Carlton, Astana location: 16 Dostyk Street, Astana 010016

Top landmarks

Singing Fountain0.3 km
Bayterek Tower0.4 km
Palace of Peace and Reconciliation2.2 km
Kazhimukan Munaitpasov Stadium4.4 km

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