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Hotel de la Cite Carcassonne - MGallery Collection

5-star Hotel with Outdoor pool

5 stars

Place Auguste Pierre Pont, 11000 Carcassonne, Aude

+33 4 68 71 98 71
8.9
Very Good

based on 1,924 reviews

€169
Rate

per night

Voted the Winner of Europe's Best Travel App 2023

About Hotel de la Cite Carcassonne - MGallery Collection, Carcassonne

Cleanliness
9.2
Comfort
9.3
Location
9.8
Services
8.9
Staff
9.2
Value for money
8.1
Located within a two-minute walk of Cite de Carcassonne, this 5-star hotel features an outdoor pool, a rooftop terrace and a Turkish steam bath. It also provides valet parking, free Wi-Fi and a ballroom. Hotel de la Cite Carcassonne - MGallery has been recently refurbished and offers babysitting/child services, a 24-hour reception and an airport shuttle. Those staying at the property are able to curl up with a book in the on-site library. Rooms provide a mini bar, a flat-screen TV and an iPod docking station. All have a bathroom that provides a bathtub and bathrobes. Guests can unwind with a beverage at Hotel de la Cite Carcassonne - MGallery's bar and dine on regional style food in restaurant. Room service is also offered during certain times. The hotel is within walking distance of Castle and Ramparts of Carcassonne. The staff at the tour desk are available to book and organise activities in Carcassonne.

Hotel de la Cite Carcassonne - MGallery Collection photos


Rooms

Sat 9/11
Sun 10/11
Double room
bed type unknown
1 double bed
bed type unknown
Classic room
1 king bed
1 king bed
1 king bed
King room
bed type unknown
bed type unknown
bed type unknown
Superior room
1 king bed
bed type unknown
1 king bed
Deluxe room
1 sofa bed
Standard Room
bed type unknown
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*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night including VAT, excluding local taxes and fees.

Hotel Amenities & Facilities

  • Outdoor pool
  • Spa and wellness centre
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Tea/coffee maker
  • Wi-Fi available in all areas
  • Flat-screen TV
  • TV

Basics

  • Mobile hotspot device
  • Wi-Fi available in all areas
  • Internet
  • Fire extinguisher
  • Free toiletries
  • Smoke alarms
  • Heating
  • Air-conditioned
  • Free Wi-Fi
  • Linens
  • Towels
  • Shampoo
  • Body soap
  • Dustbins
  • Conditioner

General

  • Family rooms
  • Garden view
  • Hardwood or parquet floors
  • Storage available
  • Slippers
  • Sofa
  • Soundproof rooms
  • Soundproofing
  • Telephone
  • Carpeted
  • City view

Services and conveniences

  • Wake-up service
  • Concierge service
  • Currency exchange on-site
  • Hammam (Turkish bath)
  • Meeting/Banquet facilities
  • Room service
  • Key card access
  • Private check-in/check-out
  • 24-hour front desk
  • Safety deposit box
  • Bottle of water

Accessibility and suitability

  • Hypoallergenic pillow
  • No smoking
  • Non-feather pillow
  • Pets allowed on request. Charges may apply.
  • Disabled access
  • Lift
  • Accessible by lift
  • Allergy-free room
  • Upper floors accessible by lift

Dining

  • Electric kettle
  • Special diet menus (on request)
  • Restaurant
  • Bar/Lounge
  • Food can be delivered to guest accommodation
  • Minibar
  • Snack bar
  • Breakfast in the room
  • Tea/coffee maker

Pool and spa

  • Heated pool
  • Outdoor pool
  • Pool towels
  • Pool with a view
  • Steam room
  • Spa and wellness centre
  • Massage

Bathroom

  • Hairdryer
  • Bathrobe
  • Private bathroom
  • Shower cap
  • Bathtub
  • Toilet
  • Toilet paper

Bedroom

  • Extra-long beds (> 2 metres)
  • Feather pillow
  • Fold-up bed
  • Socket near the bed
  • Sofa bed
  • Cleaning products
  • Wardrobe or closet

Parking and transportation

  • Parking
  • Private parking
  • EV charging station
  • Airport shuttle

Media and entertainment

  • Flat-screen TV
  • Cable or satellite TV
  • TV

Laundry

  • Laundry facilities
  • Ironing service
  • Laundry service

Things to do

  • Gift shop
  • Board games/puzzles
  • Evening entertainment

Family friendly

  • Babysitting or child care
  • Cribs available
  • Kids meals

Outdoor

  • Garden
  • Terrace/Patio

Workspace

  • Fax/photocopying
  • Desk

Health and safety

  • Safe

Reviews

8.9
Very GoodBased on 1,924 verified guest reviews

Pros +
  • The La Barbacane restaurant meal we had was amazing. (in 3 reviews)
  • Unique opportunity staying in a medieval castle. (in 10 reviews)
  • Extremely friendly and helpful staff. (in 85 reviews)
Cons -
  • My first time visiting Carcassonne and Hotel de La Cite didn't disappoint. (in 4 reviews)
  • Definitely not 5 star service. (in 4 reviews)


Hotel de la Cite Carcassonne - MGallery Collection room booking info

Check in/Check out

Check in anytime after 16:00, check out anytime before 12:00

Cancellation/pre-payment

Cancellation/pre-payment policies vary by room type and provider.


Frequently asked questions

  • How far is Hotel de la Cite Carcassonne - MGallery Collection from Carcassonne Salvaza?

    Hotel de la Cite Carcassonne - MGallery Collection is 4.8 km away from Carcassonne Salvaza. You can typically expect your drive time from Hotel de la Cite Carcassonne - MGallery Collection to Carcassonne Salvaza to be 8min. It might be worth looking up traffic trends near your hotel if you are worried about saving time.

  • What is the best way to get to Hotel de la Cite Carcassonne - MGallery Collection from Carcassonne Salvaza?

    Hotel de la Cite Carcassonne - MGallery Collection has parking available on site for customers of the hotel. With that in mind, the most efficient way not only to get from Carcassonne Salvaza to the hotel, but also to get around Carcassonne during your stay may be to hire a car. Car hire in Hotel de la Cite Carcassonne - MGallery Collection are on average €46/day. A very popular option for travellers staying at Hotel de la Cite Carcassonne - MGallery Collection would be to take a taxi or ridesharing service from Carcassonne Salvaza directly to the hotel.

  • Is Hotel de la Cite Carcassonne - MGallery Collection pet-friendly?

    Yes, you’re free to bring your dog with you while staying at Hotel de la Cite Carcassonne - MGallery Collection.

  • Are there food options at Hotel de la Cite Carcassonne - MGallery Collection?

    Hotel de la Cite Carcassonne - MGallery Collection does have a restaurant on site that guests and non-guests can use. Ask the front desk for kitchen hours or call Hotel de la Cite Carcassonne - MGallery Collection at +33 4 68 71 98 71. If you are staying at Hotel de la Cite Carcassonne - MGallery Collection, you are more than welcome to order food through the hotel’s room service menu.

  • Does Hotel de la Cite Carcassonne - MGallery Collection have a pool?

    Yes, Hotel de la Cite Carcassonne - MGallery Collection has a pool that customers can use. Typically, hotel pools have restrictions based on the time of day so be sure to speak to the front desk before using the pool.

  • What is the phone number for Hotel de la Cite Carcassonne - MGallery Collection?

    For assistance from an employee at Hotel de la Cite Carcassonne - MGallery Collection please call +33 4 68 71 98 71.

  • Does Hotel de la Cite Carcassonne - MGallery Collection have Wi-Fi available?

    Yes, Hotel de la Cite Carcassonne - MGallery Collection has Wi-Fi available to hotel guests.

  • What time is check-out for Hotel de la Cite Carcassonne - MGallery Collection?

    For Hotel de la Cite Carcassonne - MGallery Collection, the required check-out time is 12:00. Check-in may be available from 16:00. Any special requests should be made with the concierge.

  • How much is a room at Hotel de la Cite Carcassonne - MGallery Collection?

    The cheapest deals found start from only €165 per night. The average rate for rooms at Hotel de la Cite Carcassonne - MGallery Collection is currently around €236/night. Enter your dates in the form above to see more.

  • Is there laundry service in Hotel de la Cite Carcassonne - MGallery Collection?

    Yes, laundry services are accessible for guests staying at Hotel de la Cite Carcassonne - MGallery Collection, Carcassonne.

  • How many operators does momondo search for hotels in Carcassonne?

  • When did momondo last update prices for hotels in Carcassonne?

    Prices for hotels in Carcassonne are updated daily.


Places of interest near Hotel de la Cite Carcassonne - MGallery Collection

Attractions in Carcassonne, France curated by momondo

Hotel de la Cite Carcassonne - MGallery Collection location: Place Auguste Pierre Pont, 11000 Carcassonne, Aude

Top landmarks

Cité de Carcassonne0.1 km
School Museum0.1 km
Aude Gate0.2 km
Museum of Chivalry Arms and Archery0.2 km
Medieval City0.2 km
Château Comtal0.2 km
Hat Museum0.2 km

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