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SureStay Plus Hotel by Best Western Gatlinburg

2-star Hotel with Outdoor pool

2 stars

218 Ski Mountain Road, Gatlinburg, TN 37738-3125

+1 865 325 1516
7.9
Good

based on 2,074 reviews

€47
Rate

per night

Voted the Winner of Europe's Best Travel App 2023

About SureStay Plus Hotel by Best Western Gatlinburg, Gatlinburg

Cleanliness
8.2
Comfort
8.3
Location
8.8
Services
8.1
Staff
8.4
Value for money
8.3
Situated in Gatlinburg, this hotel is within a five-minute walk of Great Smoky Mountains, and a short drive from Pigeon Forge. Those staying at the property also have access to free Wi-Fi and on-site parking. SureStay Plus Hotel by Best Western Gatlinburg has recently undergone refurbishment and features a 24-hour business centre, an express check-in and check-out feature and an outdoor pool. Welcoming and helpful staff are available 24 hours a day. The hotel also provides a lift, a vending machine and laundry facilities. Rooms at SureStay Plus Hotel by Best Western Gatlinburg are well-appointed and include a refrigerator, a flat-screen TV and a private balcony. They all have a desk, an alarm clock and a sofa bed. The area around SureStay Plus Hotel by Best Western Gatlinburg has a variety of restaurants and cafés. Ober Gatlinburg Ski Resort and Gatlinburg Convention Center are also only a quick walk away.

SureStay Plus Hotel by Best Western Gatlinburg photos


Property safety measures

Heightened sanitation

Daily cleaning, increased availability of sanitation products.

Social distancing measures

Lobbies with safe social distancing.

Streamlined check-in and check-out.

Minimal contact with hotel personnel and other guests.


Rooms

Sun 10/11
Mon 11/11
Standard Room
2 queen beds
2 queen beds
bed type unknown
Double room
2 queen beds
2 queen beds
bed type unknown
King room
1 king bed
bed type unknown
1 king bed
Queen room
2 queen beds
2 queen beds
2 queen beds
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*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night including VAT, excluding local taxes and fees.

Hotel Amenities & Facilities

  • Outdoor pool
  • Free Wi-Fi
  • Tea/coffee maker
  • Free parking
  • Business centre
  • Flat-screen TV
  • TV
  • Cable or satellite TV
  • Free toiletries
  • Internet

Basics

  • Free Wi-Fi
  • Internet
  • Linens
  • Towels
  • Fire extinguisher
  • Free toiletries
  • Shampoo
  • Smoke alarms
  • Heating
  • Body soap
  • Air-conditioned
  • Conditioner

Accessibility and suitability

  • Non-smoking rooms available
  • Pets allowed on request. Charges may apply.
  • Disabled access
  • Lift
  • Accessible by lift
  • Adapted bath
  • Toilet with grab rails
  • Upper floors accessible by lift
  • Designated smoking area

General

  • River view
  • Family rooms
  • Interconnected room(s) available
  • Sofa
  • Telephone
  • Carpeted

Bathroom

  • Shower
  • Hairdryer
  • Toilet
  • Toilet paper
  • Private bathroom

Services and conveniences

  • Business centre
  • Wake-up service
  • Key card access
  • Express check-out
  • 24-hour front desk

Media and entertainment

  • Radio
  • Flat-screen TV
  • Cable or satellite TV
  • TV

Bedroom

  • Socket near the bed
  • Alarm clock
  • Sofa bed
  • Wardrobe or closet

Dining

  • Microwave
  • Tea/coffee maker
  • Refrigerator
  • Vending machine (drinks)

Parking and transportation

  • Free parking
  • Private parking

Laundry

  • Laundry facilities
  • Iron and ironing board

Workspace

  • Fax/photocopying
  • Desk

Things to do

  • Hiking
  • Skiing

Outdoor

  • Balcony

Family friendly

  • Complimentary breakfast

Pool

  • Outdoor pool

Reviews

7.9
GoodBased on 2,074 verified guest reviews

Pros +
  • "Nice, clean and friendly staff!" (in 202 reviews)
  • Clean friendly staff great location (in 222 reviews)
  • Good location to main Street. (in 20 reviews)
Cons -
  • "Mold, cockroaches, broken lamp, broken desk chair." (in 20 reviews)
  • The room was very dirty. (in 106 reviews)
  • Chair on balcony dirty & broken. (in 49 reviews)


SureStay Plus Hotel by Best Western Gatlinburg room booking info

Check in/Check out

Check in anytime after 15:00, check out anytime before 11:00

Cancellation/pre-payment

Cancellation/pre-payment policies vary by room type and provider.


Frequently asked questions

  • How far is SureStay Plus Hotel by Best Western Gatlinburg from Knoxville McGhee Tyson?

    If there is no traffic, the 43.5 km drive between Knoxville McGhee Tyson and SureStay Plus Hotel by Best Western Gatlinburg should only take about 1h 21min. If your hotel is in a more metropolitan area, you may see the driving time increase due to traffic.

  • What is the best way to get to SureStay Plus Hotel by Best Western Gatlinburg from Knoxville McGhee Tyson?

    Another more common option is to just take a taxi or rideshare service from the airport to SureStay Plus Hotel by Best Western Gatlinburg. The nearest airport to the hotel is Knoxville McGhee Tyson.

  • Is SureStay Plus Hotel by Best Western Gatlinburg pet-friendly?

    Feel free to bring your dog with you while staying at SureStay Plus Hotel by Best Western Gatlinburg.

  • Does SureStay Plus Hotel by Best Western Gatlinburg have a pool?

    SureStay Plus Hotel by Best Western Gatlinburg does have a pool on site that hotel guests may use. Be advised that hotels typically have rules associated with pool usage. momondo would advise you to check with the front desk before taking a swim.

  • What is the phone number for SureStay Plus Hotel by Best Western Gatlinburg?

    If you have questions about SureStay Plus Hotel by Best Western Gatlinburg or your reservation, please call the front desk directly at +1 865 325 1516.

  • Does SureStay Plus Hotel by Best Western Gatlinburg have Wi-Fi available?

    Yes, SureStay Plus Hotel by Best Western Gatlinburg has Wi-Fi available to hotel guests.

  • What time is check-out for SureStay Plus Hotel by Best Western Gatlinburg?

    For SureStay Plus Hotel by Best Western Gatlinburg, the required check-out time is 11:00. Check-in may be available from 15:00. Any special requests should be made with the concierge.

  • How much is a room at SureStay Plus Hotel by Best Western Gatlinburg?

    Prices may fluctuate based on room type, dates, and availability. You can find great room deals for SureStay Plus Hotel by Best Western Gatlinburg at the moment between €52 and €144 a night. Enter preferred dates in the form above to see the best-matched deals for you.

  • How many operators does momondo search for hotels in Gatlinburg?

  • When did momondo last update prices for hotels in Gatlinburg?

    Prices for hotels in Gatlinburg were last updated today.


Places of interest near SureStay Plus Hotel by Best Western Gatlinburg

Attractions in Gatlinburg, Tennessee curated by momondo

SureStay Plus Hotel by Best Western Gatlinburg location: 218 Ski Mountain Road, Gatlinburg, TN 37738-3125

Top landmarks

Ober Gatlinburg0.3 km
Ripley's Haunted Adventure0.5 km
Star Cars Museum0.6 km
Ripley's Believe It Or Not Museum0.7 km

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