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Kampala Serena Hotel

5-star Hotel with Outdoor pool

5 stars

P.O Box 7814, Kintu Road Kampala, Kampala

+256 414 309 000
8.6
Very Good

based on 216 reviews

€147
Rate

per night

Room Type
Provider
Nightly total
Deluxe room
€147
Executive room
€179
King room
€218
Voted the Winner of Europe's Best Travel App 2023

About Kampala Serena Hotel, Kampala

Cleanliness
9.2
Comfort
9.2
Location
9.2
Services
8.9
Staff
9.1
Value for money
8.2
An inspirational blend of 5-star polish and panAfrican panache, this world-class hotel will showcase the cream of Ugandan culture while delivering the ultimate in personalized service, international cuisine, social style and business reliability.Serena's Uganda flagship, the Kampala Serena Hotel is an inspirational blend of 5-star polish, pan-African panache, social style and business reliability.Ideally located at the very heart of Kampala, our luxury business hotel stands amidst 17 acres of landscaped grounds and water gardens. An oasis of cool and green, encircled by the seven hills of Kampala, this 186-room world-class hotel is the focal point of national, regional, business, political and social life.Drawing its architectural inspiration from the abundance of Uganda's lakes and rivers, the hotel has been created around a central water theme, which manifests itself both in the extensive water gardens and in the hand-carved panels and shimmering mosaics with which it is decorated.Inspirationally styled as a Kampala showcase for Ugandan art, this unique 5-star hotel offers; an international conference centre, a garden auditorium, a roof-top terrace, a rock-sculptured pool terrace, three restaurants, two bars and the Moorish palace of the Maisha Mind Body and Spirit Spa'.

Kampala Serena Hotel photos


Rooms

Tue 19/11
Wed 20/11
Executive room
bed type unknown
bed type unknown
bed type unknown
Deluxe room
bed type unknown
bed type unknown
2 twin beds
King room
1 king bed
Superior room
bed type unknown
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*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night including VAT, excluding local taxes and fees.

Hotel Amenities & Facilities

  • Outdoor pool
  • Spa and wellness centre
  • Fitness centre
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Tea/coffee maker
  • Valet parking
  • Free parking

Services and conveniences

  • Business centre
  • Wake-up service
  • Concierge service
  • Safety deposit box
  • Currency exchange on-site
  • Meeting/Banquet facilities
  • Room service
  • Tour desk
  • Key card access
  • Express check-out
  • Bottle of water
  • 24-hour front desk

Basics

  • Free Wi-Fi
  • Wi-Fi available in all areas
  • Internet
  • Towels
  • Fire extinguisher
  • Shampoo
  • Smoke alarms
  • Body soap
  • Air-conditioned
  • Dustbins
  • Conditioner

General

  • Executive lounge access
  • Family rooms
  • Seating area
  • Garden view
  • Slippers
  • Inner courtyard view
  • Soundproof rooms
  • Telephone
  • Carpeted
  • Storage available

Dining

  • Wine glasses
  • Electric kettle
  • Minibar
  • Special diet menus (on request)
  • Restaurant
  • Bar/Lounge
  • Breakfast in the room
  • Tea/coffee maker
  • Food can be delivered to guest accommodation

Pool and spa

  • Spa and wellness centre
  • Massage
  • Pool bar
  • Hot tub
  • Outdoor pool
  • Sauna
  • Pool towels

Bathroom

  • Shower cap
  • Hairdryer
  • Toilet
  • Toilet paper
  • Bathrobe
  • Private bathroom

Laundry

  • Laundry facilities
  • Ironing service
  • Laundry service
  • Iron and ironing board
  • Trouser press
  • Tumble dryer

Parking and transportation

  • Airport shuttle (surcharge)
  • Free parking
  • Valet parking
  • Private parking
  • Shuttle service (additional charge)

Accessibility and suitability

  • Disabled access
  • Lift
  • Allergy-free room
  • No smoking
  • Designated smoking area

Family friendly

  • Babysitting or child care
  • Cribs available
  • Child pool
  • Kids meals
  • Complimentary breakfast

Media and entertainment

  • Shared lounge/TV area
  • Cable or satellite TV
  • TV

Outdoor

  • Terrace/Patio
  • Balcony
  • Garden

Things to do

  • Gift shop
  • Golf
  • Beauty salon

Bedroom

  • Alarm clock
  • Wardrobe or closet

Workspace

  • Fax/photocopying
  • Desk

Fitness

  • Aerobics
  • Fitness centre

Health and safety

  • Daily housekeeping

Reviews

8.6
Very GoodBased on 216 verified guest reviews

Pros +
  • Mist and pool bar service was excellent (in 3 reviews)
  • "Super friendly staff, in-house PCR testing (wow!" (in 27 reviews)
  • Nothing beats Serena hospitality! (in 2 reviews)
Cons -
  • Old but well maintained property. (in 2 reviews)
  • "Nothing much , no variety of foods." (in 3 reviews)


Kampala Serena Hotel room booking info

Check in/Check out

Check in anytime after 12:00, check out anytime before 10:00

Cancellation/pre-payment

Cancellation/pre-payment policies vary by room type and provider.


Frequently asked questions

  • How far is Kampala Serena Hotel from Entebbe?

    Driving distance from Entebbe to Kampala Serena Hotel and vice versa is 34.7 km and the overall drive time is about 1h 4min. Driving time can vary based on the time of day and traffic.

  • What is the best way to get to Kampala Serena Hotel from Entebbe?

    A very popular option for travellers staying at Kampala Serena Hotel would be to take a taxi or ridesharing service from Entebbe directly to the hotel.

  • Are there food options at Kampala Serena Hotel?

    Yes, Kampala Serena Hotel does have a restaurant where you can sit down to eat or order something to take away. There are also many other quality food options in Kampala for those looking for something different. One of the easiest dining options for Kampala guests staying in Kampala Serena Hotel is to order room service, which is available to all hotel guests.

  • Does Kampala Serena Hotel have a pool?

    Kampala Serena Hotel does have a pool on site that hotel guests may use. Be advised that hotels typically have rules associated with pool usage. momondo would advise you to check with the front desk before taking a swim.

  • What is the phone number for Kampala Serena Hotel?

    For questions regarding the hotel or your stay at Kampala Serena Hotel, call +256 414 309 000.

  • Does Kampala Serena Hotel have Wi-Fi available?

    Yes, Kampala Serena Hotel has Wi-Fi available to hotel guests.

  • Is there a gym or fitness centre available to guests at Kampala Serena Hotel?

    There is a fitness centre available to Kampala Serena Hotel guests.

  • What time is check-out for Kampala Serena Hotel?

    Kampala Serena Hotel check-out time is 10:00. Late check-out may be available upon request at the reception desk.

  • How much is a room at Kampala Serena Hotel?

    €274/night is a good average price right now, and some users have even reported deals that start from only €212/night. However, prices can change based on the time of year you’re booking, the type of room you prefer, etc. Fill in the form above to get deals for your trip.

  • Is there laundry service in Kampala Serena Hotel?

    Laundry services are available at Kampala Serena Hotel. Contact the property reception for additional information. Need to straighten out your clothes? The accommodation features an ironing board and an iron.

  • How many operators does momondo search for hotels in Kampala?

  • When did momondo last update prices for hotels in Kampala?

    Prices for hotels in Kampala are updated daily.


Places of interest near Kampala Serena Hotel

Attractions in Kampala, Uganda curated by momondo

Kampala Serena Hotel location: P.O Box 7814, Kintu Road Kampala, Kampala

Top landmarks

Kibuli Mosque1.5 km
Uganda National Museum1.8 km
Gaddafi National Mosque2.1 km
Kabaka's Palace3.0 km
Namirembe Cathedral3.0 km
Kasubi Tombs3.7 km
Rubaga Cathedral4.2 km
Baha'i House of Worship5.1 km

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