Hero photo

Andaz Mayakoba - a concept by Hyatt

Hire with Private beach

5 stars

Carreterra Federal Chetumal-Puerto Juarez KM 298, 77710 Playa del Carmen, Quintana Roo

+52 984 149 1234
8.8
Very Good

based on 377 reviews

€165
Rate

per night

Voted the Winner of Europe's Best Travel App 2023

About Andaz Mayakoba - a concept by Hyatt, Playa del Carmen

Cleanliness
9.4
Comfort
9.3
Location
9.3
Services
9.1
Staff
9.2
Value for money
7.7
Guests of this elegant resort will appreciate the seclusion of its private beach and on-site spa and wellness centre, all just a quick drive from the centre of Playa del Carmen. It also features an outdoor pool and a sauna. This 5-star resort provides a kids club, valet parking and an express check-in and check-out feature. It offers child-minding services, a currency exchange and a reception that is available 24/7. Andaz Mayakoba - a concept by Hyatt has 214 light and airy rooms that are fitted with all the necessities to ensure a comfortable stay. They are also equipped with a hair dryer and a mini bar. Cancun International Airport is just a 45-minute drive from Andaz Mayakoba - a concept by Hyatt, and a shuttle service is provided for ease of travel. Water activities, snorkeling and windsurfing are a few recreational options available nearby.

Andaz Mayakoba - a concept by Hyatt photos


Property safety measures

Heightened sanitation

Daily cleaning, increased availability of sanitation products.

Social distancing measures

Lobbies with safe social distancing.

Streamlined check-in and check-out.

Minimal contact with hotel personnel and other guests.


Rooms

Sun 24/11
Mon 25/11
King room
1 king bed
1 king bed
bed type unknown
Standard Room
bed type unknown
bed type unknown
bed type unknown
Deluxe room
2 double beds
2 double beds
Double room
bed type unknown
2 double beds
2 double beds
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Learn more
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night including VAT, excluding local taxes and fees.

Resort Amenities & Facilities

  • Private beach
  • Water sport facilities (on site)
  • Snorkelling
  • Outdoor pool
  • Spa and wellness centre
  • Fitness centre
  • Restaurant
  • Bar/Lounge
  • Room service
  • Tennis

Things to do

  • Gift shop
  • Eco tourism
  • Fishing
  • Board games/puzzles
  • Golf
  • Canoeing
  • Cycling
  • Scuba diving
  • Archery
  • Diving
  • Snorkelling
  • Evening entertainment
  • Cooking classes
  • Water sport facilities (on site)
  • Windsurfing

Services and conveniences

  • ATM on-site
  • Car hire
  • Wake-up service
  • Concierge service
  • Entertainment staff
  • Currency exchange on-site
  • Meeting/Banquet facilities
  • Mini-market on site
  • Room service
  • Express check-out
  • Private check-in/check-out
  • 24-hour front desk
  • Conference rooms
  • Safety deposit box
  • Chapel/shrine

Dining

  • Special diet menus (on request)
  • Restaurant
  • Bar/Lounge
  • Food can be delivered to guest accommodation
  • Minibar
  • Breakfast in the room
  • Tea/coffee maker
  • Refrigerator
  • Coffee machine

Basics

  • Wi-Fi available in all areas
  • Internet
  • Fan
  • Fire extinguisher
  • Free toiletries
  • Smoke alarms
  • Air-conditioned
  • Free Wi-Fi
  • Adapter

General

  • Family rooms
  • Garden view
  • Lake view
  • Privacy curtain
  • Storage available
  • Sea view
  • Seating area
  • Telephone

Pool and spa

  • Spa
  • Outdoor pool
  • Pool with a view
  • Private pool
  • Spa and wellness centre
  • Massage
  • Sauna

Outdoor

  • Private beach
  • Garden
  • Terrace/Patio
  • Beach towels
  • Grill
  • Balcony

Parking and transportation

  • Airport shuttle (surcharge)
  • Free parking
  • Private parking
  • Shuttle service (additional charge)
  • Valet parking

Accessibility and suitability

  • Hypoallergenic
  • No smoking
  • Designated smoking area
  • Pets allowed on request. Charges may apply.
  • Disabled access

Family friendly

  • Babysitting or child care
  • Cribs available
  • Kids meals
  • Indoor play area
  • Kids' club

Media and entertainment

  • Flat-screen TV
  • Cable or satellite TV
  • Radio
  • TV

Bathroom

  • Hairdryer
  • Private bathroom
  • Shower
  • Toilet

Laundry

  • Laundry facilities
  • Ironing service
  • Laundry service
  • Iron and ironing board

Workspace

  • Fax/photocopying
  • Laptop safe
  • Desk

Bedroom

  • Alarm clock
  • Wardrobe or closet

Fitness

  • Fitness centre
  • Tennis

Health and safety

  • Daily housekeeping

Reviews

8.8
Very GoodBased on 377 verified guest reviews

Pros +
  • The food is very good! (in 16 reviews)
  • "Excelente food, friendly staff" (in 23 reviews)
  • Thanks to all Andaz team (in 2 reviews)
Cons -
  • They also have a clean beach (in 9 reviews)
  • Music in pool area too loud! (in 2 reviews)


Andaz Mayakoba - a concept by Hyatt room booking info

Check in/Check out

Check in anytime after 15:00, check out anytime before 12:00

Cancellation/pre-payment

Cancellation/pre-payment policies vary by room type and provider.


Frequently asked questions

  • How does Andaz Mayakoba - a concept by Hyatt compare to other 5-star hotels in Playa del Carmen?

    On average, Andaz Mayakoba - a concept by Hyatt is less than the Playa del Carmen average rate for 5-star hotels. The nightly rate at Andaz Mayakoba - a concept by Hyatt is typically €240, whereas the nightly rate in Playa del Carmen is €381 more.

  • How far is Andaz Mayakoba - a concept by Hyatt from Cozumel?

    Andaz Mayakoba - a concept by Hyatt is 22.3 km away from Cozumel. You can typically expect your drive time from Andaz Mayakoba - a concept by Hyatt to Cozumel to be 41min. It might be worth looking up traffic trends near your hotel if you are worried about saving time.

  • What is the best way to get to Andaz Mayakoba - a concept by Hyatt from Cozumel?

    Another more common option is to just take a taxi or rideshare service from the airport to Andaz Mayakoba - a concept by Hyatt. The nearest airport to the hotel is Cozumel.

  • Is Andaz Mayakoba - a concept by Hyatt pet-friendly?

    Yes, you’re free to bring your dog with you while staying at Andaz Mayakoba - a concept by Hyatt.

  • Are there food options at Andaz Mayakoba - a concept by Hyatt?

    There is a restaurant at Andaz Mayakoba - a concept by Hyatt that can be used by visitors of the hotel. You can sit down or order food to take away. Call the front desk at +52 984 149 1234 for kitchen hours. If you are staying at Andaz Mayakoba - a concept by Hyatt, you are more than welcome to order food through the hotel’s room service menu.

  • Does Andaz Mayakoba - a concept by Hyatt have a pool?

    Yes. Many momondo users travelling to Playa del Carmen specifically look for hotels with a pool. Andaz Mayakoba - a concept by Hyatt may have rules and guidelines for using the pool, so be sure to ask the front desk about things like pool hours.

  • What is the phone number for Andaz Mayakoba - a concept by Hyatt?

    You can reach the main line at +52 984 149 1234.

  • Does Andaz Mayakoba - a concept by Hyatt have Wi-Fi available?

    Yes, Andaz Mayakoba - a concept by Hyatt has Wi-Fi available to hotel guests.

  • Is there a gym or fitness centre available to guests at Andaz Mayakoba - a concept by Hyatt?

    Yes, there is a gym available to guests of Andaz Mayakoba - a concept by Hyatt. For gym hours, it is best to ask the front desk clerk during check-in.

  • What time is check-out for Andaz Mayakoba - a concept by Hyatt?

    Andaz Mayakoba - a concept by Hyatt check-out time is 12:00. Late check-out may be available upon request at the reception desk.

  • How much is a room at Andaz Mayakoba - a concept by Hyatt?

    Depending on the room type you prefer and your travel dates, the cost will differ. Average price per night at Andaz Mayakoba - a concept by Hyatt, Playa del Carmen is €553, but you may find great deals as low as €163. You can find rates for your trip in the form above.

  • Is there laundry service in Andaz Mayakoba - a concept by Hyatt?

    Yes, you can do your laundry at Andaz Mayakoba - a concept by Hyatt. Need to straighten out your clothes? The accommodation features an ironing board and an iron.

  • How many operators does momondo search for hotels in Playa del Carmen?

  • When did momondo last update prices for hotels in Playa del Carmen?

    Prices for hotels in Playa del Carmen refresh daily.


Places of interest near Andaz Mayakoba - a concept by Hyatt

Attractions in Playa del Carmen, Mexico curated by momondo

Andaz Mayakoba - a concept by Hyatt location: Carreterra Federal Chetumal-Puerto Juarez KM 298, 77710 Playa del Carmen, Quintana Roo

Top landmarks

El Camaleón Mayakoba Golf Club0.6 km
Parque Natural Tres Ríos2.3 km
Playa Maroma8.1 km
Playa principal de Playa del Carmen9.1 km
Calle Quinta Avenida9.1 km

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