Rooms Make yourself at home in one of the 28 air-conditioned rooms featuring flat-screen televisions. Bathrooms with showers are provided. Conveniences include safes and ceiling fans, and housekeeping is provided daily. Amenities Take in the views from a terrace and make use of amenities such as complimentary wireless Internet access and tour/ticket assistance. Business}, Other Amenities Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage. A roundtrip airport shuttle is available for a surcharge. Property Location With a stay at Hotel Shaddai by LHMG, you'll be centrally located in Playa del Carmen, within a 10-minute walk of Quinta Avenida and Playa del Carmen Main Beach. This hotel is 0.9 mi (1.5 km) from Playa del Carmen Maritime Terminal and 1.2 mi (2 km) from Mamitas Beach. Mandatory Charges You'll be asked to pay the following charges at the property: Breakage deposit: USD 50 per stay A tax is imposed by the city: USD 1.65 per accommodation, per night We have included all charges provided to us by the property. Check-In Checkin starts at 2:00 PM Checkin end at midnight The minimum age of Checkin 18 Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed Safety features at this property include a fire extinguisher Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel. Front desk staff will greet guests on arrival. Check-Out Checkout is done at 11:00 AM Pets Pets not allowed Service animals not allowed General instructions No rollaway/extra beds available No cribs (infant beds) available No elevators Essential workers only - NO Property is cleaned with disinfectant Staff wears personal protective equipment Protective clothing is available to guests Gloves are available to guests Shield between guests and staff in main contact areas Guests are provided with free hand sanitizer Social distancing measures are in place Contactless check-in is available Property confirms they are implementing enhanced cleaning measures Gap period enforced between guest stays - 24 hours Staff temperature checks are conducted regularly Temperature checks are available to guests Bed sheets and towels are washed at a temperature of at least 60°C/140°F Commonly-touched surfaces are cleaned with disinfectant Property confirms they are implementing guest safety measures Contactless check-out is available Professional property host/manager