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Hyatt Zilara Riviera Maya

4-star Hotel, Adults only

4 stars

Carretera Federal 387, KM 299, 77710 Playa del Carmen, Quintana Roo

+52 984 370 0500
8.7
Very Good

based on 321 reviews

€166
Rate

per night

Room Type
Provider
Nightly total
King room
€166
Double room
€223
Standard Room
€268
Voted the Winner of Europe's Best Travel App 2023

About Hyatt Zilara Riviera Maya, Playa del Carmen

Cleanliness
9.4
Comfort
9.4
Location
8.7
Services
9.1
Staff
9.3
Value for money
8.3
Situated in Playa del Carmen, Secrets Capri Riviera Cancun All Inclusive -Adults Only provides elegant 5-star accommodation, as well as an outdoor pool, outdoor tennis courts and a sauna. It also features body treatments, a beauty centre and a ballroom. Those staying at the resort have access to its wide variety of outdoor activities, including scuba diving, fishing and kayaking. Staff are available 24 hours a day and can help with booking tours and tickets. The resort's rooms are comfortable and feature a kitchenette that is equipped with a refrigerator. They each have movies-on-demand, a spa bath and a mini bar. Secrets Capri Riviera Cancun All Inclusive -Adults Only has an on-site bar, where guests are invited to enjoy a drink either indoors or on the outdoor terrace. Meals can also be enjoyed on the restaurant's open terrace. Cancun International Airport is less than a 35-minute drive from Secrets Capri Riviera Cancun All Inclusive -Adults Only, and a shuttle service is offered for ease of travel. Xcaret Eco Theme Park and Xcaret Archaeological Site are a easy drive from the property.

Hyatt Zilara Riviera Maya photos


Property safety measures

Heightened sanitation

Daily cleaning, increased availability of sanitation products.

Social distancing measures

Lobbies with safe social distancing.

Streamlined check-in and check-out.

Minimal contact with hotel personnel and other guests.


Rooms

Tue 12/11
Wed 13/11
Resort Room
bed type unknown
bed type unknown
bed type unknown
Double room
bed type unknown
bed type unknown
bed type unknown
Standard Room
2 double beds
bed type unknown
bed type unknown
King room
bed type unknown
1 king bed
1 king bed
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*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night including VAT, excluding local taxes and fees.

Hotel Amenities & Facilities

  • Adults only
  • Outdoor pool
  • Beachfront
  • Spa and wellness centre
  • Fitness centre
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Tea/coffee maker

Basics

  • Wi-Fi available in all areas
  • Internet
  • Fan
  • Fire extinguisher
  • Free toiletries
  • Smoke alarms
  • Air-conditioned
  • Free Wi-Fi
  • Towels
  • Shampoo
  • Adapter
  • Body soap
  • Dustbins
  • Conditioner

Services and conveniences

  • ATM on-site
  • Business centre
  • Wake-up service
  • Concierge service
  • Entertainment staff
  • Currency exchange on-site
  • Meeting/Banquet facilities
  • Mini-market on site
  • Room service
  • Tour desk
  • 24-hour front desk
  • Safety deposit box
  • Bottle of water

Things to do

  • Gift shop
  • Board games/puzzles
  • Cycling
  • Darts
  • Scuba diving
  • Bingo
  • Evening entertainment
  • Beauty salon
  • Karaoke
  • Table tennis
  • Pool table
  • Water sport facilities (on site)

Pool and spa

  • Spa
  • Outdoor pool
  • Plunge pool
  • Pool with a view
  • Private pool
  • Spa and wellness centre
  • Massage
  • Sauna

General

  • Garden view
  • Pool view
  • Privacy curtain
  • Storage available
  • Beachfront
  • Sea view
  • Sofa
  • Telephone

Dining

  • Special diet menus (on request)
  • Restaurant
  • Bar/Lounge
  • Food can be delivered to guest accommodation
  • Minibar
  • Snack bar
  • Breakfast in the room

Accessibility and suitability

  • Hypoallergenic
  • No smoking
  • Designated smoking area
  • Disabled access
  • Adults only
  • Lift

Bathroom

  • Hairdryer
  • Bathrobe
  • Private bathroom
  • Shower
  • Toilet
  • Toilet paper

Laundry

  • Laundry facilities
  • Ironing service
  • Laundry service
  • Iron and ironing board
  • Tumble dryer

Parking and transportation

  • Free parking
  • Private parking
  • Airport shuttle
  • Valet parking

Kitchen

  • Kitchenette
  • Tea/coffee maker
  • Refrigerator
  • Coffee machine

Media and entertainment

  • Cable or satellite TV
  • Radio
  • TV

Bedroom

  • Socket near the bed
  • Alarm clock
  • Wardrobe or closet

Outdoor

  • Terrace/Patio
  • Balcony

Workspace

  • Laptop safe
  • Desk

Family friendly

  • Indoor play area
  • Complimentary breakfast

Fitness

  • Fitness centre
  • Tennis

Health and safety

  • Safe

Reviews

8.7
Very GoodBased on 321 verified guest reviews

Pros +
  • Room Service overall was great! (in 10 reviews)
  • Great Room with sea views ! (in 6 reviews)
  • Very nice pool with a good temperature. (in 9 reviews)
Cons -
  • "front desk, at Bell service." (in 4 reviews)
  • "Every time we ordered room service, what" (in 3 reviews)
  • Need a 24hr bar and beach activities (in 1 review)


Hyatt Zilara Riviera Maya room booking info

Check in/Check out

Check in anytime after 15:00, check out anytime before 12:00

Cancellation/pre-payment

Cancellation/pre-payment policies vary by room type and provider.


Frequently asked questions

  • How far is Hyatt Zilara Riviera Maya from Cozumel?

    Hyatt Zilara Riviera Maya is 21.9 km away from Cozumel. You can typically expect your drive time from Hyatt Zilara Riviera Maya to Cozumel to be 40min. It might be worth looking up traffic trends near your hotel if you are worried about saving time.

  • What is the best way to get to Hyatt Zilara Riviera Maya from Cozumel?

    If you’re looking for a simple travel option from Cozumel to Hyatt Zilara Riviera Maya, consider calling a taxi or rideshare service to take you to the hotel as well as around the city during your visit.

  • Are there food options at Hyatt Zilara Riviera Maya?

    Yes, Hyatt Zilara Riviera Maya does have a restaurant where you can sit down to eat or order something to take away. There are also many other quality food options in Playa del Carmen for those looking for something different. One of the easiest dining options for Playa del Carmen guests staying in Hyatt Zilara Riviera Maya is to order room service, which is available to all hotel guests.

  • Does Hyatt Zilara Riviera Maya have a pool?

    Hyatt Zilara Riviera Maya does have a pool on site that hotel guests may use. Be advised that hotels typically have rules associated with pool usage. momondo would advise you to check with the front desk before taking a swim.

  • What is the phone number for Hyatt Zilara Riviera Maya?

    If you have questions or concerns about your stay at Hyatt Zilara Riviera Maya, call +52 984 370 0500 to speak with a front desk representative.

  • Does Hyatt Zilara Riviera Maya have Wi-Fi available?

    Yes, Hyatt Zilara Riviera Maya has Wi-Fi available to hotel guests.

  • Is there a gym or fitness centre available to guests at Hyatt Zilara Riviera Maya?

    Hyatt Zilara Riviera Maya does have a gym on site that is available to hotel guests. Some hotel gyms may not have 24-hour access, so it is best to ask a front desk clerk for fitness centre hours.

  • What time is check-out for Hyatt Zilara Riviera Maya?

    Hyatt Zilara Riviera Maya check-out time is 12:00. Late check-out may be available upon request at the reception desk.

  • How much is a room at Hyatt Zilara Riviera Maya?

    Depending on the room type you prefer and your travel dates, the cost will differ. Average price per night at Hyatt Zilara Riviera Maya, Playa del Carmen is €506, but you may find great deals as low as €198. You can find rates for your trip in the form above.

  • Is there laundry service in Hyatt Zilara Riviera Maya?

    Yes, you can take care of all your laundry needs with the on-premise services at Hyatt Zilara Riviera Maya, Playa del Carmen. Irons and ironing boards are included as featured amenities.

  • How many operators does momondo search for hotels in Playa del Carmen?

  • When did momondo last update prices for hotels in Playa del Carmen?

    Prices for hotels in Playa del Carmen refresh daily.


Places of interest near Hyatt Zilara Riviera Maya

Attractions in Playa del Carmen, Mexico curated by momondo

Hyatt Zilara Riviera Maya location: Carretera Federal 387, KM 299, 77710 Playa del Carmen, Quintana Roo

Top landmarks

Parque Natural Tres Ríos1.2 km
El Camaleón Mayakoba Golf Club1.7 km
Calle Quinta Avenida10.0 km
Playa Maroma7.0 km
Playa Paraíso9.0 km
Playa principal de Playa del Carmen9.9 km

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