Shangri-la Surabaya
5-star Hotel with Outdoor pool
JL. May. Jend. Sungkono 120, Surabaya 60256
+62 316 003 8888based on 496 reviews
per night
About Shangri-la Surabaya, Surabaya
Shangri-la Surabaya photos
Property safety measures
Daily cleaning, increased availability of sanitation products.
Lobbies with safe social distancing.
Minimal contact with hotel personnel and other guests.
Rooms
Hotel Amenities & Facilities
- Outdoor pool
- Spa and wellness centre
- Fitness centre
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Valet parking
Dining
- Wine glasses
- Electric kettle
- Packed lunches
- Restaurant
- Bar/Lounge
- Food can be delivered to guest accommodation
- Minibar
- Snack bar
- Breakfast in the room
- Tea/coffee maker
- Kettle
- Refrigerator
- Coffee machine
- Dining area
- Dining table
Services and conveniences
- ATM on-site
- Business centre
- Car hire
- Wake-up service
- Concierge service
- Currency exchange on-site
- Meeting/Banquet facilities
- Room service
- Tour desk
- Key card access
- Express check-out
- 24-hour front desk
- Smoking rooms available
- Safety deposit box
- Bottle of water
Bathroom
- Yukata (Japanese bathrobe)
- Hairdryer
- Bathrobe
- Private bathroom
- Raised toilet
- Shower
- Shower cap
- Additional bathroom
- Additional toilet
- Bathtub
- Toilet
- Toilet paper
- Toothbrush
- Walk-in shower
Basics
- Wi-Fi available in all areas
- Internet
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Air-conditioned
- Free Wi-Fi
- Linens
- Towels
- Shampoo
- Body soap
- Towels/sheets (extra fee)
- Dustbins
- Conditioner
General
- Executive lounge access
- Garden view
- Hardwood or parquet floors
- Interconnected room(s) available
- Landmark view
- Pool view
- Storage available
- Seating area
- Slippers
- Sofa
- Telephone
- Carpeted
- City view
Accessibility and suitability
- Entire unit wheelchair accessible
- Hypoallergenic
- Hypoallergenic pillow
- Non-feather pillow
- Designated smoking area
- Non-smoking rooms available
- Disabled access
- Lift
- Accessible by lift
- Adapted bath
- Allergy-free room
- Upper floors accessible by lift
Pool and spa
- Spa
- Hot tub
- Outdoor pool
- Pool towels
- Pool with a view
- Spa and wellness centre
- Massage
- Pool bar
- Sauna
- Water slide
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Trouser press
- Iron and ironing board
- Tumble dryer
Family friendly
- Babysitting or child care
- Child pool
- Kid-friendly buffet
- Kids' club
- Kids' outdoor play equipment
- Playground
Things to do
- Gift shop
- Game room
- Golf
- Beauty salon
- Night club
Parking and transportation
- Airport shuttle (surcharge)
- Free parking
- Shuttle service
- Valet parking
Bedroom
- Socket near the bed
- Alarm clock
- Cleaning products
- Wardrobe or closet
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- TV
Outdoor
- Garden
- Terrace/Patio
Workspace
- Fax/photocopying
- Desk
Health and safety
- Daily housekeeping
- Safe
Fitness
- Fitness centre
- Tennis
Reviews
Pros +
- And the breakfast was superb! (in 22 reviews)
- The staff were helpful kind and friendly (in 36 reviews)
- Amazing choices and very high quality. (in 1 review)
Cons -
- Never ever stay at this hotel. (in 10 reviews)
- Got a late check out at 4pm due to our late flight. (in 2 reviews)
- The whorse TV i have ever had in a 5 star hotel (in 8 reviews)
Shangri-la Surabaya room booking info
Check in/Check out
Check in anytime after 14:00, check out anytime before 12:00
Cancellation/pre-payment
Cancellation/pre-payment policies vary by room type and provider.
Frequently asked questions
How far is Shangri-la Surabaya from Surabaya Juanda?
The drive from Surabaya Juanda to Shangri-la Surabaya will take you about 23min depending on traffic, with a distance of 12.5 km. Hotels located in more populated areas may see vastly more traffic which will add to your travel time.
What is the best way to get to Shangri-la Surabaya from Surabaya Juanda?
If you’re looking for a simple travel option from Surabaya Juanda to Shangri-la Surabaya, consider calling a taxi or rideshare service to take you to the hotel as well as around the city during your visit.
Are there food options at Shangri-la Surabaya?
There is a restaurant at Shangri-la Surabaya that can be used by visitors of the hotel. You can sit down or order food to take away. Call the front desk at +62 316 003 8888 for kitchen hours. If you are staying at Shangri-la Surabaya, you are more than welcome to order food through the hotel’s room service menu.
Does Shangri-la Surabaya have a pool?
Shangri-la Surabaya does have a pool on site that hotel guests may use. Be advised that hotels typically have rules associated with pool usage. momondo would advise you to check with the front desk before taking a swim.
What is the phone number for Shangri-la Surabaya?
If you have questions or concerns about your stay at Shangri-la Surabaya, call +62 316 003 8888 to speak with a front desk representative.
Does Shangri-la Surabaya have Wi-Fi available?
Yes, Shangri-la Surabaya has Wi-Fi available to hotel guests.
Is there a gym or fitness centre available to guests at Shangri-la Surabaya?
Shangri-la Surabaya does have a gym on site that is available to hotel guests. Some hotel gyms may not have 24-hour access, so it is best to ask a front desk clerk for fitness centre hours.
What time is check-out for Shangri-la Surabaya?
Shangri-la Surabaya check-out time is 12:00. Late check-out may be available upon request at the reception desk.
How much is a room at Shangri-la Surabaya?
€120/night is a good average price right now, and some users have even reported deals that start from only €63/night. However, prices can change based on the time of year you’re booking, the type of room you prefer, etc. Fill in the form above to get deals for your trip.
Is there laundry service in Shangri-la Surabaya?
Yes, laundry services are accessible for guests staying at Shangri-la Surabaya, Surabaya. An iron and an ironing board will also be provided. You can ask for them at the front desk if they are not available in the room.
How many operators does momondo search for hotels in Surabaya?
The number of operators available for hotels in Surabaya is 1,703 as of November 2024.
When did momondo last update prices for hotels in Surabaya?
Prices for hotels in Surabaya were last updated today.
Places of interest near Shangri-la Surabaya
Attractions in Surabaya, Indonesia curated by momondo
Shangri-la Surabaya location: JL. May. Jend. Sungkono 120, Surabaya 60256