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Sheraton Surabaya Hotel & Towers

5-star Hotel with Outdoor pool

5 stars

Jalan Embong Malang 25-31, Surabaya 60261

+62 315 468 000
8.9
Very Good

based on 769 reviews

€89
Rate

per night

Voted the Winner of Europe's Best Travel App 2023

About Sheraton Surabaya Hotel & Towers, Surabaya

Cleanliness
9.1
Comfort
9.2
Location
9.5
Services
8.8
Staff
9.4
Value for money
8.7
Experience the essence of Surabaya Indonesia at Sheraton Surabaya Hotel & Towers. Ideally situated in the city center, adjacent to Tunjungan Plaza Mall and close to shopping, attractions, corporate offices and the convention center, our family-friendly hotel in East Java is the perfect choice for every traveler. Enjoy a host of amenities, from a spa, tennis courts and outdoor pool to tempting restaurants, free WiFi, full-service business center and more. Unwind in our well-appointed hotel rooms with plush Sheraton Signature Sleep Beds, city center views and marble baths with pampering products. If a business or social event brings you to Surabaya our expansive function rooms, modern technology and expert services ensure a successful gathering. When it's time to explore, many of Surabaya's top sites are close to the hotel, from cultural and religious monuments to world-class shopping. No matter what brings you here, Sheraton Surabaya Hotel & Towers looks forward to hosting your stay in Surabaya Indonesia.

Sheraton Surabaya Hotel & Towers photos


Property safety measures

Heightened sanitation

Daily cleaning, increased availability of sanitation products.

Social distancing measures

Lobbies with safe social distancing.

Streamlined check-in and check-out.

Minimal contact with hotel personnel and other guests.


Rooms

Thu 21/11
Fri 22/11
Double room
2 double beds
bed type unknown
King room
bed type unknown
bed type unknown
1 king bed
Deluxe room
bed type unknown
1 king bed
1 king bed
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*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night including VAT, excluding local taxes and fees.

Hotel Amenities & Facilities

  • Outdoor pool
  • Spa and wellness centre
  • Fitness centre
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Tea/coffee maker
  • Coffee machine
  • Coffee shop

Services and conveniences

  • ATM on-site
  • Business centre
  • Car hire
  • Wake-up service
  • Concierge service
  • Currency exchange on-site
  • Meeting/Banquet facilities
  • Room service
  • Tour desk
  • Express check-out
  • Private check-in/check-out
  • 24-hour front desk
  • Safety deposit box
  • Bottle of water

Basics

  • Wi-Fi available in all areas
  • Internet
  • Fire extinguisher
  • Free toiletries
  • Smoke alarms
  • Air-conditioned
  • Free Wi-Fi
  • Towels
  • Shampoo
  • Adapter
  • Body soap
  • Dustbins
  • Conditioner

General

  • Executive lounge access
  • Family rooms
  • Interconnected room(s) available
  • Lockers
  • Storage available
  • Seating area
  • Slippers
  • Sofa
  • Soundproof rooms
  • Telephone
  • Carpeted
  • City view

Bathroom

  • Hairdryer
  • Bathrobe
  • Private bathroom
  • Shower
  • Shower cap
  • Additional toilet
  • Bathtub
  • Bidet
  • Toilet
  • Toilet paper
  • Toothbrush

Accessibility and suitability

  • Hypoallergenic pillow
  • Non-feather pillow
  • Pets not allowed
  • Designated smoking area
  • Non-smoking rooms available
  • Disabled access
  • Roll-in shower
  • Lift
  • Accessible by lift
  • Upper floors accessible by lift

Dining

  • Packed lunches
  • Special diet menus (on request)
  • Restaurant
  • Bar/Lounge
  • Food can be delivered to guest accommodation
  • Coffee shop
  • Minibar
  • Snack bar
  • Breakfast in the room
  • Dining table

Kitchen

  • Electric kettle
  • Kitchen
  • Kitchenette
  • Microwave
  • Tea/coffee maker
  • Kettle
  • Refrigerator
  • Coffee machine
  • Dining area

Pool and spa

  • Spa
  • Hot tub
  • Outdoor pool
  • Spa and wellness centre
  • Massage
  • Sauna

Parking and transportation

  • Parking
  • Airport shuttle (surcharge)
  • Private parking
  • Shuttle service (additional charge)
  • Valet parking

Laundry

  • Laundry facilities
  • Ironing service
  • Laundry service
  • Trouser press
  • Iron and ironing board

Bedroom

  • Feather pillow
  • Socket near the bed
  • Alarm clock
  • Cleaning products
  • Wardrobe or closet

Family friendly

  • Cribs available
  • Child pool
  • Kids meals
  • Kid-friendly buffet
  • Baby safety gates

Outdoor

  • Garden
  • Terrace/Patio
  • Grill
  • Balcony

Media and entertainment

  • Flat-screen TV
  • Cable or satellite TV
  • TV

Workspace

  • Fax/photocopying
  • Desk

Things to do

  • Hot spring bath
  • Water sport facilities (on site)

Health and safety

  • Daily housekeeping
  • Safe

Fitness

  • Fitness centre
  • Tennis

Reviews

8.9
Very GoodBased on 769 verified guest reviews

Pros +
  • "Best place, Beside tunjungan plaza." (in 19 reviews)
  • Very attentive and friendly staff members. (in 48 reviews)
  • "Pool was great, can't imagine why no one was there swimming." (in 12 reviews)
Cons -
  • Very old room. (in 19 reviews)
  • Furniture is very old (in 7 reviews)
  • "Old hotel, need a serious renovation" (in 17 reviews)


Sheraton Surabaya Hotel & Towers room booking info

Check in/Check out

Check in anytime after 15:00, check out anytime before 12:00

Cancellation/pre-payment

Cancellation/pre-payment policies vary by room type and provider.


Frequently asked questions

  • How far is Sheraton Surabaya Hotel & Towers from Surabaya Juanda?

    Sheraton Surabaya Hotel & Towers is 14.0 km away from Surabaya Juanda. You can typically expect your drive time from Sheraton Surabaya Hotel & Towers to Surabaya Juanda to be 26min. It might be worth looking up traffic trends near your hotel if you are worried about saving time.

  • What is the best way to get to Sheraton Surabaya Hotel & Towers from Surabaya Juanda?

    Another more common option is to just take a taxi or rideshare service from the airport to Sheraton Surabaya Hotel & Towers. The nearest airport to the hotel is Surabaya Juanda.

  • Are there food options at Sheraton Surabaya Hotel & Towers?

    Sheraton Surabaya Hotel & Towers does have a restaurant on site that guests and non-guests can use. Ask the front desk for kitchen hours or call Sheraton Surabaya Hotel & Towers at +62 315 468 000. Guests staying at Sheraton Surabaya Hotel & Towers are welcomed by hotel staff to order room service directly from the kitchen to their room.

  • Does Sheraton Surabaya Hotel & Towers have a pool?

    Sheraton Surabaya Hotel & Towers does have a pool on site that hotel guests may use. Be advised that hotels typically have rules associated with pool usage. momondo would advise you to check with the front desk before taking a swim.

  • What is the phone number for Sheraton Surabaya Hotel & Towers?

    If you have questions about Sheraton Surabaya Hotel & Towers or your reservation, please call the front desk directly at +62 315 468 000.

  • Does Sheraton Surabaya Hotel & Towers have Wi-Fi available?

    Yes, Sheraton Surabaya Hotel & Towers has Wi-Fi available to hotel guests.

  • Is there a gym or fitness centre available to guests at Sheraton Surabaya Hotel & Towers?

    Yes. If you are looking for a hotel with a fitness centre on-site, Sheraton Surabaya Hotel & Towers is a great place to stay.

  • What time is check-out for Sheraton Surabaya Hotel & Towers?

    The required check-out time is 12:00. Please plan accordingly before your departure to avoid any penalties or fees.

  • How much is a room at Sheraton Surabaya Hotel & Towers?

    Depending on the room type you prefer and your travel dates, the cost will differ. Average price per night at Sheraton Surabaya Hotel & Towers, Surabaya is €105, but you may find great deals as low as €90. You can find rates for your trip in the form above.

  • Is there laundry service in Sheraton Surabaya Hotel & Towers?

    Yes, you can take care of all your laundry needs with the on-premise services at Sheraton Surabaya Hotel & Towers, Surabaya. You can leave your travel iron at home and use the irons provided at the accommodation.

  • How many operators does momondo search for hotels in Surabaya?

  • When did momondo last update prices for hotels in Surabaya?

    Prices for hotels in Surabaya were last updated today.


Places of interest near Sheraton Surabaya Hotel & Towers

Attractions in Surabaya, Indonesia curated by momondo

Sheraton Surabaya Hotel & Towers location: Jalan Embong Malang 25-31, Surabaya 60261

Top landmarks

Tunjungan Plaza0.3 km
Joko Dolog Statue0.5 km
Sharp Bamboo Monument0.9 km
BG Junction0.9 km
Surabaya Plaza Shopping Mall1.1 km
Monumen Kapal Selam1.4 km
Cheng Hoo Mosque1.5 km
Heroic Monument1.9 km

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