Barcelo Maya Palace
4-star Hotel with Private beach
Carretera Chetumal Pto Juarez Km 266.3. Riviera Maya, 77750 Playa del Carmen, Quintana Roo
+52 984 875 1500based on 359 reviews
per night
About Barcelo Maya Palace, Playa del Carmen
Barcelo Maya Palace photos
Rooms
Hotel Amenities & Facilities
- Private beach
- Snorkelling
- Outdoor pool
- Spa and wellness centre
- Fitness centre
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Coffee machine
Services and conveniences
- ATM on-site
- Business centre
- Car hire
- Wake-up service
- Concierge service
- Entertainment staff
- Currency exchange on-site
- Meeting/Banquet facilities
- Room service
- Tour desk
- Key card access
- Express check-out
- Private check-in/check-out
- 24-hour front desk
- Safety deposit box
- Bottle of water
- Chapel/shrine
Basics
- Wi-Fi available in all areas
- Internet
- Fan
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Air-conditioned
- Free Wi-Fi
- Linens
- Towels
- Shampoo
- Body soap
- Dustbins
- Conditioner
Accessibility and suitability
- Entire unit located on ground floor
- Entire unit wheelchair accessible
- Designated smoking area
- Non-smoking rooms available
- Disabled access
- Roll-in shower
- Lift
- Accessible by lift
- Adapted bath
- Toilet with grab rails
- Upper floors accessible by lift
Things to do
- Gift shop
- Board games/puzzles
- Game room
- Golf
- Snorkelling
- Evening entertainment
- Beauty salon
- Table tennis
- Water park
- Pool table
- Windsurfing
General
- Family rooms
- Garden view
- Pool view
- Storage available
- Sea view
- Slippers
- Sofa
- Solarium
- Telephone
- Tile/marble floor
Pool and spa
- Spa
- Outdoor pool
- Steam room
- Spa and wellness centre
- Massage
- Pool bar
- Sauna
- Water slide
Family friendly
- Babysitting or child care
- Cribs available
- Kid-friendly buffet
- Indoor play area
- Kids' club
- Kids' outdoor play equipment
- Complimentary breakfast
- Playground
Bathroom
- Hairdryer
- Private bathroom
- Shower
- Bathtub
- Toilet
- Toilet paper
- Walk-in shower
Dining
- Restaurant
- Bar/Lounge
- Minibar
- Snack bar
- Refrigerator
- Coffee machine
Parking and transportation
- Airport shuttle (surcharge)
- Free parking
- Private parking
- Shuttle service (additional charge)
- Valet parking
Outdoor
- Outdoor furniture
- Private beach
- Garden
- Terrace/Patio
- Balcony
Bedroom
- Feather pillow
- Socket near the bed
- Alarm clock
- Cleaning products
- Wardrobe or closet
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- Shared lounge/TV area
- TV
Laundry
- Laundry facilities
- Laundry service
- Iron and ironing board
- Tumble dryer
Workspace
- Laptop safe
- Desk
Fitness
- Fitness centre
- Tennis
Health and safety
- Safe
Reviews
Pros +
- The staff here was wonderful. (in 16 reviews)
- Service was extremely friendly and helpful. (in 4 reviews)
- There is also an adult pool which was superb too. (in 3 reviews)
Cons -
- Refrigerator in the room was broken. (in 4 reviews)
- No friendly or professional customer service. (in 4 reviews)
- The daily activities where not clearly communicated/organized. (in 1 review)
Barcelo Maya Palace room booking info
Check in/Check out
Check in anytime after 15:00, check out anytime before 12:00
Cancellation/pre-payment
Cancellation/pre-payment policies vary by room type and provider.
Frequently asked questions
How far is Barcelo Maya Palace from Cozumel?
If there is no traffic, the 32.1 km drive between Cozumel and Barcelo Maya Palace should only take about 59min. If your hotel is in a more metropolitan area, you may see the driving time increase due to traffic.
What is the best way to get to Barcelo Maya Palace from Cozumel?
Another more common option is to just take a taxi or rideshare service from the airport to Barcelo Maya Palace. The nearest airport to the hotel is Cozumel.
Are there food options at Barcelo Maya Palace?
Barcelo Maya Palace does have a restaurant on site that guests and non-guests can use. Ask the front desk for kitchen hours or call Barcelo Maya Palace at +52 984 875 1500. Guests staying at Barcelo Maya Palace are welcomed by hotel staff to order room service directly from the kitchen to their room.
Does Barcelo Maya Palace have a pool?
Yes. Many momondo users travelling to Playa del Carmen specifically look for hotels with a pool. Barcelo Maya Palace may have rules and guidelines for using the pool, so be sure to ask the front desk about things like pool hours.
What is the phone number for Barcelo Maya Palace?
You can reach the main line at +52 984 875 1500.
Does Barcelo Maya Palace have Wi-Fi available?
Yes, Barcelo Maya Palace has Wi-Fi available to hotel guests.
Is there a gym or fitness centre available to guests at Barcelo Maya Palace?
Yes, there is a gym available to guests of Barcelo Maya Palace. For gym hours, it is best to ask the front desk clerk during check-in.
What time is check-out for Barcelo Maya Palace?
For Barcelo Maya Palace, the required check-out time is 12:00. Check-in may be available from 15:00. Any special requests should be made with the concierge.
How much is a room at Barcelo Maya Palace?
Guests can currently expect to pay €504 on average for a night at Barcelo Maya Palace, Playa del Carmen. Enter your desired travel dates in the form above to find deals starting at €253 per night.
Is there laundry service in Barcelo Maya Palace?
Yes, you can take care of all your laundry needs with the on-premise services at Barcelo Maya Palace, Playa del Carmen. Guests can also take advantage of irons and ironing boards at the property either in the room or at the laundry facility.
How many operators does momondo search for hotels in Playa del Carmen?
As of November 2024, there are 8,670 operators available to choose from for hotels in Playa del Carmen.
When did momondo last update prices for hotels in Playa del Carmen?
Prices for hotels in Playa del Carmen refresh daily.
Places of interest near Barcelo Maya Palace
Attractions in Playa del Carmen, Mexico curated by momondo
Barcelo Maya Palace location: Carretera Chetumal Pto Juarez Km 266.3. Riviera Maya, 77750 Playa del Carmen, Quintana Roo