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Hotel Cielo

3-star Hotel with Private beach

3 stars

Calle 4Norte Entre 5ta Y 10av - Col, 77710 Playa del Carmen, Quintana Roo

+52 984 873 1227
8.1
Very Good

based on 169 reviews

€39
Rate

per night

Room Type
Provider
Nightly total
Double room
Standard Room
King room
Voted the Winner of Europe's Best Travel App 2023

About Hotel Cielo, Playa del Carmen

Cleanliness
8.4
Comfort
8.1
Location
9.1
Services
7.6
Staff
8.8
Value for money
7.7
Featuring a rooftop terrace and a private beach, Hotel Cielo is a luxurious place to stay in Playa del Carmen. It is set amongst a variety of popular eateries and is minutes on foot from Terminal Foranea de Autobuses Station. A wide range of personalised services are available for guests of Hotel Cielo, like babysitting/child services, a car rental desk and a concierge. Staff are available 24/7 and can assist with booking tours and tickets. The hotel features bright rooms equipped with a hair dryer. The hotel houses both restaurant and bar where guests can unwind at the end of the day. Situated in Centro, Hotel Cielo is close to popular nightlife spots. Xcaret Archaeological Site and Xcaret Eco Theme Park are only 20 minutes away by car.

Hotel Cielo photos


Rooms

Sun 24/11
Mon 25/11
King room
1 king bed
bed type unknown
1 king bed
Superior room
bed type unknown
bed type unknown
bed type unknown
Double room
bed type unknown
bed type unknown
bed type unknown
Standard Room
bed type unknown
bed type unknown
bed type unknown
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*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night including VAT, excluding local taxes and fees.

Hotel Amenities & Facilities

  • Private beach
  • Restaurant
  • Room service
  • Free Wi-Fi
  • Wi-Fi available in all areas
  • Flat-screen TV
  • TV
  • Cable or satellite TV
  • Free toiletries
  • Meeting/Banquet facilities

Basics

  • Free Wi-Fi
  • Wi-Fi available in all areas
  • Linens
  • Towels
  • Fan
  • Fire extinguisher
  • Free toiletries
  • Shampoo
  • Smoke alarms
  • Air-conditioned
  • Free Internet
  • Conditioner

Services and conveniences

  • Wedding services
  • Car hire
  • Concierge service
  • Safety deposit box
  • Currency exchange on-site
  • Meeting/Banquet facilities
  • Room service
  • Tour desk
  • Key access
  • 24-hour front desk

Bathroom

  • Hairdryer
  • Toilet
  • Toilet paper
  • Private bathroom

Outdoor

  • Terrace/Patio
  • Beach towels
  • Balcony
  • Private beach

Media and entertainment

  • Flat-screen TV
  • Cable or satellite TV
  • TV

Things to do

  • Eco tourism
  • Beach access
  • Bicycle hire

Parking and transportation

  • Airport shuttle (surcharge)
  • Shuttle service (additional charge)

Accessibility and suitability

  • No smoking
  • Private entrance

Dining

  • Restaurant
  • Food can be delivered to guest accommodation

General

  • Family rooms
  • City view

Health and safety

  • Daily housekeeping
  • Safe

Laundry

  • Laundry service

Bedroom

  • Extra-long beds (> 2 metres)

Workspace

  • Desk

Reviews

8.1
Very GoodBased on 169 verified guest reviews

Pros +
  • The best staff and owners. (in 14 reviews)
  • It is close to the beach and ferry which was excellent. (in 2 reviews)
  • "Highly recommended , kudos to Hotel Cielo" (in 4 reviews)
Cons -
  • The mall is approximately one mile north. (in 1 review)
  • The service at their restaurant was extremely slow (in 2 reviews)
  • Quaint and quirky decor and a restaurant next door and several (in 1 review)


Hotel Cielo room booking info

Check in/Check out

Check in anytime after 15:00, check out anytime before 12:00

Cancellation/pre-payment

Cancellation/pre-payment policies vary by room type and provider.


Frequently asked questions

  • How does Hotel Cielo compare to other 3-star hotels in Playa del Carmen?

    On average, Hotel Cielo is less than the Playa del Carmen average rate for 3-star hotels. The nightly rate at Hotel Cielo is typically €62, whereas the nightly rate in Playa del Carmen is €111 more.

  • How far is Hotel Cielo from Cozumel?

    The drive from Cozumel to Hotel Cielo will take you about 35min depending on traffic, with a distance of 19.0 km. Hotels located in more populated areas may see vastly more traffic which will add to your travel time.

  • What is the best way to get to Hotel Cielo from Cozumel?

    If you’re looking for a simple travel option from Cozumel to Hotel Cielo, consider calling a taxi or rideshare service to take you to the hotel as well as around the city during your visit.

  • Are there food options at Hotel Cielo?

    There is a restaurant at Hotel Cielo that can be used by visitors of the hotel. You can sit down or order food to take away. Call the front desk at +52 984 873 1227 for kitchen hours. If you are staying at Hotel Cielo, you are more than welcome to order food through the hotel’s room service menu.

  • Does Hotel Cielo have a pool?

    Unfortunately, our data does not specify if there is a pool at Hotel Cielo. We would recommend calling the hotel’s front desk to confirm. The phone number for Hotel Cielo is +52 984 873 1227.

  • What is the phone number for Hotel Cielo?

    If you have questions or concerns about your stay at Hotel Cielo, call +52 984 873 1227 to speak with a front desk representative.

  • Does Hotel Cielo have Wi-Fi available?

    Yes, Hotel Cielo has Wi-Fi available to hotel guests.

  • What time is check-out for Hotel Cielo?

    For Hotel Cielo, the required check-out time is 12:00. Check-in may be available from 15:00. Any special requests should be made with the concierge.

  • How much is a room at Hotel Cielo?

    €90/night is a good average price right now, and some users have even reported deals that start from only €61/night. However, prices can change based on the time of year you’re booking, the type of room you prefer, etc. Fill in the form above to get deals for your trip.

  • Is there laundry service in Hotel Cielo?

    The accommodation features laundry services for all guests.

  • How many operators does momondo search for hotels in Playa del Carmen?

  • When did momondo last update prices for hotels in Playa del Carmen?

    Prices for hotels in Playa del Carmen refresh daily.


Places of interest near Hotel Cielo

Attractions in Playa del Carmen, Mexico curated by momondo

Hotel Cielo location: Calle 4Norte Entre 5ta Y 10av - Col, 77710 Playa del Carmen, Quintana Roo

Top landmarks

Calle Quinta Avenida0.1 km
Playa principal de Playa del Carmen0.2 km
Aviario Xaman Ha0.9 km
Playacar Golf Club1.9 km
Parque Xplor6.5 km

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