Sandos Caracol Eco Resort
Hire with Private beach
Carretera Cancún Chetumal Km 295, 77710 Playa del Carmen, Quintana Roo
+52 984 873 4444based on 2,027 reviews
per night
About Sandos Caracol Eco Resort, Playa del Carmen
Sandos Caracol Eco Resort photos
Rooms
Resort Amenities & Facilities
- Private beach
- Water sport facilities (on site)
- Snorkelling
- Outdoor pool
- Water slide
- Spa and wellness centre
- Fitness centre
- Restaurant
- Bar/Lounge
- Room service
Things to do
- Gift shop
- Eco tourism
- Bicycle hire
- Fishing
- Board games/puzzles
- Game room
- Golf
- Canoeing
- Scuba diving
- Snorkelling
- Evening entertainment
- Beauty salon
- Table tennis
- Water park
- Pool table
- Water sport facilities (on site)
- Windsurfing
- Night club
- Basketball court
- Hiking
Services and conveniences
- ATM on-site
- Business centre
- Car hire
- Wake-up service
- Concierge service
- Entertainment staff
- Currency exchange on-site
- Hammam (Turkish bath)
- Meeting/Banquet facilities
- Room service
- Tour desk
- Express check-out
- 24-hour front desk
- Safety deposit box
Pool and spa
- Spa
- Hot tub
- Outdoor pool
- Plunge pool
- Pool towels
- Pool with a view
- Steam room
- Private pool
- Spa and wellness centre
- Massage
- Pool bar
- Sauna
- Water slide
Basics
- Internet
- Fan
- Fire extinguisher
- Free toiletries
- Air-conditioned
- Free Wi-Fi
- Towels
- Shampoo
- Body soap
- Dustbins
- Conditioner
Bathroom
- Hairdryer
- Bathrobe
- Private bathroom
- Shower
- Additional bathroom
- Additional toilet
- Toilet
- Toilet paper
- Walk-in shower
Family friendly
- Babysitting or child care
- Cribs available
- Child pool
- Kids meals
- Kid-friendly buffet
- Indoor play area
- Kids' club
- Kids' outdoor play equipment
- Playground
General
- Family rooms
- Storage available
- Sea view
- Seating area
- Slippers
- Sofa
- Solarium
- Telephone
Dining
- Restaurant
- Bar/Lounge
- Food can be delivered to guest accommodation
- Minibar
- Snack bar
- Tea/coffee maker
- Coffee machine
Outdoor
- Outdoor furniture
- Private beach
- Garden
- Terrace/Patio
- Beach towels
- Balcony
Parking and transportation
- Airport shuttle (surcharge)
- Free parking
- Private parking
- Shuttle service (additional charge)
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- Streaming service
- TV
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Iron and ironing board
Accessibility and suitability
- Designated smoking area
- Disabled access
- Lift
Health and safety
- Daily housekeeping
- Safe
Fitness
- Fitness centre
- Tennis
Bedroom
- Socket near the bed
Workspace
- Desk
Reviews
Pros +
- Also too many long lines for everything (in 4 reviews)
- I booked a Signature eco Superior room at Sandos for 5 nights. (in 4 reviews)
- Shows and live music very entertaining. (in 9 reviews)
Cons -
- "Long lines with everything, poor food" (in 4 reviews)
- Not worth the money! (in 6 reviews)
- "Everyone in my family, aside from the children, lost weight after the vacation." (in 5 reviews)
Sandos Caracol Eco Resort room booking info
Check in/Check out
Check in anytime after 15:00, check out anytime before 12:00
Cancellation/pre-payment
Cancellation/pre-payment policies vary by room type and provider.
Frequently asked questions
How does Sandos Caracol Eco Resort compare to other 4-star hotels in Playa del Carmen?
4-star hotels in Playa del Carmen typically cost €280/night, but Sandos Caracol Eco Resort is typically available for €198/night, and is rated equally to its competitors.
How far is Sandos Caracol Eco Resort from Cozumel?
Driving distance from Cozumel to Sandos Caracol Eco Resort and vice versa is 19.5 km and the overall drive time is about 36min. Driving time can vary based on the time of day and traffic.
What is the best way to get to Sandos Caracol Eco Resort from Cozumel?
If you’re looking for a simple travel option from Cozumel to Sandos Caracol Eco Resort, consider calling a taxi or rideshare service to take you to the hotel as well as around the city during your visit.
Are there food options at Sandos Caracol Eco Resort?
Yes, Sandos Caracol Eco Resort does have a restaurant where you can sit down to eat or order something to take away. There are also many other quality food options in Playa del Carmen for those looking for something different. If you are staying at Sandos Caracol Eco Resort, you are more than welcome to order food through the hotel’s room service menu.
Does Sandos Caracol Eco Resort have a pool?
Sandos Caracol Eco Resort does have a pool on site that hotel guests may use. Be advised that hotels typically have rules associated with pool usage. momondo would advise you to check with the front desk before taking a swim.
What is the phone number for Sandos Caracol Eco Resort?
If you have questions about Sandos Caracol Eco Resort or your reservation, please call the front desk directly at +52 984 873 4444.
Does Sandos Caracol Eco Resort have Wi-Fi available?
Yes, Sandos Caracol Eco Resort has Wi-Fi available to hotel guests.
Is there a gym or fitness centre available to guests at Sandos Caracol Eco Resort?
Yes. If you are looking for a hotel with a fitness centre on-site, Sandos Caracol Eco Resort is a great place to stay.
What time is check-out for Sandos Caracol Eco Resort?
The required check-out time is 12:00. Please plan accordingly before your departure to avoid any penalties or fees.
How much is a room at Sandos Caracol Eco Resort?
Depending on the room type you prefer and your travel dates, the cost will differ. Average price per night at Sandos Caracol Eco Resort, Playa del Carmen is €279, but you may find great deals as low as €162. You can find rates for your trip in the form above.
Is there laundry service in Sandos Caracol Eco Resort?
The accommodation features laundry services for all guests. Guests can also take advantage of irons and ironing boards at the property either in the room or at the laundry facility.
How many operators does momondo search for hotels in Playa del Carmen?
As of November 2024, there are 8,733 operators available to choose from for hotels in Playa del Carmen.
When did momondo last update prices for hotels in Playa del Carmen?
Prices for hotels in Playa del Carmen refresh daily.
Places of interest near Sandos Caracol Eco Resort
Attractions in Playa del Carmen, Mexico curated by momondo
Sandos Caracol Eco Resort location: Carretera Cancún Chetumal Km 295, 77710 Playa del Carmen, Quintana Roo